Getting Started
- Make sure you have highlighted the words 'Install to hard drive' and press ENTER. The installer will load and ask you which disk should be the target for installation. This disk will be wiped clean, so make sure that is what you want to do. You will be asked twice to confirm.
- After the installation, you will be back at the main menu. From here, select 'Eject CDROM' and then confirm your intentions.
- Once the CDROM ejects from your system, you will scroll down and select 'Reboot System'
- After the system comes back up, you have now booted Miravoice from the hard drive. Left click in the desktop and select 'Commands' again to bring up the console.
- Decide on a password for your VOIP devices and write it down. You will be asked this password in the next step. We recommend something that is difficult to guess but not impossible to enter on your VOIP devices. If you are using a softphone, you can select almost any password, but some VOIP handsets might be very difficult to program if your password has special characters.
- Select 'Setup extensions' from the list of options and press ENTER.
- Accept the default selection for the sip.conf. It should read /etc/asterisk/sip.conf. This is the file that holds all of your authentication for the Asterisk PBX, an integral part of Miravoice.
- You will be prompted for a password to use for all of your VOIP devices. It will not be displayed on screen. Consult the password you wrote down a few steps ago.
- You will be asked to confirm your choice of password. Make sure you enter it properly a second time, as it will not echo on screen either time.
- On the next screen, select 'OK' after reading the message.
- In this window, you can enable or disable video communications. By default it will be enabled. Leave the information in about thoughtwave, as this is how you will connect to outside numbers on the public switched telephone number and any ThoughtWave extension. Miravoice call routing does not go through thoughtwave, as it is all point-to-point. When done you can continue saving changes by selecting 'OK', or revert automatically to the defaults by selecting 'Cancel'
- Next you will be given a description of your video codec options. By default, your system will be set up for h.263. However, you can enable h.264 very easily by editing the appropriate line or adding a line in the edit window. When you are done, you can select 'OK' to continue to the edit screen.
- When you are done editing your codec choices, select 'OK' to accept the changes or 'Cancel' to select the original defaults. The system will immediately create 250 extensions with that password. They will be numbered s1000 through s1249. Later, we'll talk about s1000 and its special meaning.
- After a few moments, the system will report that the file has been created. Select 'OK' to return to the 'Commands' window.
- Now, you will want to select 'Reboot System' to enable the new SIP configuration file. In a few moments you will have your extensions configured and your system will be ready to go.
- Left click in the desktop and select 'Commands' once again.
- Scroll down to the option that reads 'Configure Voicemail Users' and press ENTER. You will be presented with a scrollable list of configured extensions.
- Make sure '1000' is highlighted and press ENTER.
- In the edit window, set a numeric password, a human-readable name, and an email address that belongs to that extension. Extension 1000 is the default extension that rings if no one presses anything at the main dial-in menu, so it's important to set up 1000.
- Press ENTER and you will be returned to the list of extensions.
- In the same manner, configure any additional voicemail boxes that you would like to set up.
- When you are satisfied with the voicemail boxes you have configured, select 'Cancel' to return to the main menu.
- Select 'Reload Switch'
- Now you are ready to configure your VOIP devices. If you have enabled the DHCP server, make sure your VOIP devices are on the same network segment as your Miravoice system. If you will not be using the DHCP server, make sure to assign unique IP addreses to each VOIP device in the address range provided to you with the appropriate default route and netmask. If you need help with this contact support.
- For extension 1000 through 1249, the SIP login is simply the letter 's' followed by the extension number, such as s1000, and the password is the one you selected in the setup process. Extension 1000 is always the ring-through or 'Receptionist' extension and it is recommended that you attach a VOIP device to this extension so that callers will always fall through to a human being if available.
- When in doubt, contact support and we can step you through this entire process or do it for you!
