Connectivity FAQ
- What speed and quality of connection is recommended for Miravoice
- Do I need static IP addresses for this to work?
- Will my ISP block Miravoice?
- Can I use Miravoice as a proxy?
- How do I configure a static IP address for Miravoice?
- How do I enable the DHCP server?
- How do I create a login account?
- Can you install my Miravoice software without me having to do anything?
We recommend a terrestrial broadband connection such as DSL, Cable Modem, or T1 for Miravoice. Low latency is much more important than high bandwidth if you must choose. Connections that involve satellite communications with geosynchronous orbit will not be acceptable due to the orbital radius and limitations on the speed of light.
A 6.0Mbps/768kbps ADSL connection should be plenty for a small office or medium sized business and a enterprise might want a couple of T1s.
No, you do not need any kind of static connectivity. In fact, you'll have additional security with Miravoice because all of your IP addresses will be non-routable RFC1918 addresses, so you don't need to worry about them being reachable from the outside. Of course, for outbound traffic, you'll go through one of our proxies so even then no one will know your origin.
Some ISPs block well-known service ports--especially those that have to do with Voice Over IP because they think that by preventing you from using VOIP, you'll pay them exorbitant sums of money for their service. However, all of your outbound traffic will be to a single IP address and port and that will be a randomly assigned port on one of our main proxy servers.
Absolutely. You can assign private IP addresses to your enterprise systems and have your outbound traffic go through our proxy servers. You may find this desirable if you are worried about security. Most customers just use this option for their VOIP and Video devices.
After you install Miravoice on your system, you can left click in the desktop, select 'Commands', then select 'netconfig', then program a static IP address. After your next reboot you will have that static IP address. If you do this, you will no longer request an IP through DHCP so make sure this is what you really want.
After you install Miravoice, left click in the desktop, select 'Commands', then select 'toggledhcpd'. After that, on your next reboot, you will have enabled the DHCP server.
From the Commands window, select 'newuser', answer Yes to the question, then select and confirm a user name and a password. You will then be asked to confirm your intensions. Afterwards, you will be able to log in with SSH as that user and run the 'console' command to have the same effect.
Yes, we can install it remotely. We'll need written instructions documenting that this is ok, and then we'll log in securely, install it, eject the CD-ROM, and then we can fconfigure it together over the telephone.
